Free Delivery in Surrey

Last Updated: 23.12.2025

This Privacy Policy outlines how KL Auto Refinish Supplies (referred to as "the Site," "we," "us," or "our") collects, utilizes, and discloses your personal information when you visit, engage with our services, or make a purchase from klautorefinish.myshopify.com (the "Site"), or interact with us in other ways (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of our Services, whether you are a customer, website visitor, or any other individual whose information we have collected in accordance with this policy.

Please carefully review this Privacy Policy. By using or accessing any of the Services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please refrain from using or accessing the Services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically, which may include revisions to reflect changes in our practices or for operational, legal, or regulatory purposes. Any revisions will be posted on the Site, and we will update the "Last Updated" date. We may also take additional steps as required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from various sources, as detailed below. The information we collect and how we use it depends on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, fulfill the Services, comply with legal obligations, enforce applicable terms of service, and protect our Services, rights, and the rights of others.

What Personal Information We Collect
The types of personal information we collect depend on your interactions with our Site and Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. Below, we outline the categories and specific types of personal information we may collect:

Information We Collect Directly from You
This includes information you provide directly through the Services, which may include:

• Basic contact details: Name, address, phone number, email address.
• Order information: Billing address, shipping address, payment confirmation, email, and phone number.
• Account information: Username, password, security questions.
• Shopping information: Items you view, add to your cart, or wishlist.
• Customer support information: Details included in communications with us, such as inquiries or support requests.

Some features of the Services may require you to provide specific personal information. While you can choose not to provide this information, doing so may limit your ability to use certain features.

Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services, referred to as "Usage Data." This is done using cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our Site, including device and browser information, IP address, network details, and interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers collecting information on our behalf, such as:

• Companies that support our Site and Services (e.g., Shopify).
• Payment processors that handle payment information to process your orders.
• Third-party tracking technologies for online advertising or marketing purposes.

Any information we receive from third parties will be managed in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party information or their practices.

How We Use Your Personal Information

• Providing Products and Services: We use your information to fulfill our contract with you, including processing payments, managing orders, shipping, and handling returns or exchanges.
• Marketing and Advertising: We may use your information to send promotional emails, text messages, or postal mail, and to show targeted advertisements across websites.
• Security and Fraud Prevention: We use your information to detect and address potential fraudulent, illegal, or malicious activities.
• Customer Communication: We may use your personal information to respond to inquiries and improve our Services.

Cookies
We use cookies to enhance the functionality of the Site, analyze user interaction, and improve our Services. You can manage cookie preferences through your browser settings, but disabling cookies may impact your user experience.

How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:

• Service providers assisting with IT, payment processing, data analytics, customer support, shipping, etc.
• Business partners, including Shopify, for providing services and personalized advertising.
• When required by law or in connection with a business transaction (e.g., mergers or bankruptcy).

We have disclosed the following categories of personal information within the past 12 months for the purposes mentioned above:

• Identifiers: Basic contact details and order/account information.
• Commercial Information: Order details, shopping history, and customer support information.
• Internet Activity: Usage data, such as browsing behavior.

User-Generated Content
The Services may allow you to post product reviews and other content to public areas. Please note that such content is publicly accessible, and we are not responsible for how others may use or misuse the information you post.

Third-Party Websites and Links
Our Site may include links to third-party websites. Please review their privacy policies before sharing any personal information, as we are not responsible for the privacy practices or security of these sites.

Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information
While we implement reasonable security measures, no method of transmission or storage is entirely secure. We recommend avoiding sharing sensitive information through unsecured channels.

We retain your personal information for as long as necessary to fulfill our legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices
Depending on your location, you may have rights related to your personal information, including:

• Right to Access: Request a copy of the personal information we hold.
• Right to Delete: Request the deletion of your personal information.
• Right to Correct: Request the correction of inaccurate personal information.
• Right to Opt-Out: Opt-out of "selling" or "sharing" your personal information for targeted advertising.

You may also have the right to restrict or withdraw consent for the processing of your sensitive personal information.

Complaints
If you have concerns regarding our handling of your personal information, please contact us.

International Users
Your personal information may be processed outside your country, including in the United States. We ensure that appropriate safeguards are in place when transferring data internationally.

Contact
For inquiries or to exercise your rights, please contact us at:
Phone: 7787005051
Email: info@klautorefinish.com